🎥 Crisp + Grasshopper Capture
Transform customer support with visual problem-solving. Let customers show their issues instead of describing them.
How It Works
Seamless integration with your existing Crisp workflow
Customer Reports Issue
Customer contacts you through Crisp with a problem they're experiencing
One-Click Recording Link
Click "Insert Recording Link" button to instantly create a secure recording link
Customer Records Issue
Customer clicks the link and records their screen showing exactly what's wrong
Automatic Notification
Recording appears in your chat conversation automatically - no manual checking needed
Why Teams Choose Our Crisp Integration
Real results from real support teams
Instant Problem Diagnosis
See exactly what customers are experiencing instead of guessing from text descriptions. Reduce back-and-forth messages by 60%.
Accurate Bug Reports
Visual evidence eliminates ambiguity. Developers get precise reproduction steps, leading to 75% faster bug fixes.
Enterprise Security
End-to-end encryption, GDPR compliance, and automatic 30-day deletion ensure your customer data stays protected.
Zero Setup Friction
Customers record directly in their browser - no downloads, no accounts, no friction. Just click and record.
Organized Dashboard
All recordings automatically organized by customer and conversation. Easy search, filtering, and team sharing.
Smart Notifications
Get notified instantly when recordings are submitted. Recordings appear in chat automatically.
Perfect for Every Support Scenario
See how different teams use visual support
Bug Reports
"The login button isn't working" becomes a clear screen recording showing the exact error, browser, and user actions.
Feature Questions
"How do I export my data?" gets answered with a personalized screen recording walkthrough of their specific account.
Technical Issues
"The page looks broken" shows you their exact browser, screen size, and visual layout issues in seconds.
User Onboarding
"I'm confused about the setup" reveals exactly where users get stuck in your onboarding flow.
Setup in Under 5 Minutes
Get visual support running in your Crisp workspace today
Save Settings
Click "Save Settings" in the plugin - your account is automatically created
Setup Guide →Ready to Transform Your Customer Support?
Join hundreds of support teams already using visual problem-solving