GrasshopperCapture
Bug reporting: show, don't tell
Transform how users report bugs with screen recordings. Reduce miscommunication, accelerate fixes, and improve product quality with visual bug reports.
Traditional bug reports frustrate everyone
Text-only reports leave developers guessing and users repeating themselves.
Vague descriptions
"The button doesn't work" — what button, what browser, what happened exactly?
Back-and-forth
Multiple emails and messages just to understand the actual issue.
Time wasted
Hours spent reproducing bugs from incomplete information.
User frustration
Users get tired of explaining the same issue over and over.
Visual bug reporting
Show bugs with screen recordings for instant clarity.
See what happened
Watch the exact steps that led to the bug. No guesswork, no confusion.
Instant reproduction
Developers immediately see and reproduce the issue from the recording.
Faster resolution
Visual context leads to dramatically faster fixes and resolution times.
Better experience
Users love recording their screen instead of writing long explanations.
Simple for users, powerful for developers
User hits a bug
When something goes wrong, the user clicks your bug reporting link.
Record the issue
They record their screen while reproducing the bug — nothing to install.
Submit & review
The recording is instantly available for your team to review.
Fix & follow up
Fix bugs faster with visual context, then follow up with users.
Built for any software team
Web applications
Capture browser-specific issues, responsive problems, and interaction bugs.
- Form submission errors
- UI rendering issues
- JavaScript errors
- Mobile responsiveness bugs
SaaS products
Document complex workflow issues and feature-specific problems.
- Feature malfunction reports
- Data visualization errors
- Integration problems
- Performance issues
Internal tools
Help employees report issues with internal systems and admin panels.
- Dashboard errors
- Reporting tool issues
- CRM problems
- Workflow bottlenecks
Beta testing
Collect detailed bug reports from beta testers and early adopters.
- Alpha/beta bug reports
- User acceptance testing
- Pre-launch issue collection
- Feature validation
Everything you need for visual bug reports
One-click recording
Users start recording instantly — no downloads or complex setup.
Secure & private
All recordings are encrypted and only accessible to your team.
Email notifications
Get notified immediately when new bug reports are submitted.
Download & share
Download recordings or share links with your development team.
Organized dashboard
All bug reports in one place with search and filtering.
Analytics & insights
Track report trends and resolution times to improve your process.
Loved by development teams
"Our bug resolution time dropped by 70% after moving to screen recording bug reports. We can see exactly what users are experiencing."
"No more 'it doesn't work' reports. Users love just recording their screen, and our support tickets are so much more actionable now."
"Visual context from recordings transformed our QA process. We catch issues that would've been impossible to understand from text alone."
Frequently asked questions
How do users record bugs?
They click your bug reporting link and record their screen right in the browser — no installation required.
What browsers are supported?
Screen recording works in all modern browsers, including Chrome, Firefox, Safari, and Edge.
How large can recordings be?
Recordings can be up to 300MB, which typically covers 10–15 minutes of high-quality screen capture.
Can I use my existing bug tracker?
Yes. Download recordings and attach them to Jira, GitHub Issues, Trello, or any tool you already use.
Is it secure for sensitive apps?
Recordings are encrypted in transit and at rest, and only your team can access them.
How much does it cost?
You can start recording at no cost — free accounts can make 10 recordings every 30 days. Premium is $3/month for unlimited recordings, kept forever.
Start visual bug reporting today
Give your team the visual context they need to fix bugs faster.